Mendota Heights, MN: Reliant Electric is now doing business as EarlyBird Electric. EarlyBird is a locally-owned and operated electrical services company specializing in residential electrical services. Residents of the Twin Cities metro area can call on EarlyBird for help 24/7, and the company guarantees same-day service from a licensed, expert electrician. CEO, Owner and Master Electrician Mark Cemensky stated that the change was necessary in order to provide a much more memorable brand. In addition, EarlyBird offers an Honor Code and 4 Guarantees.
New Prague native Mark Cemensky studied at the Dunwoody electrical trade school and has been a Master Electrician since 1990. Since then, Cemensky and his team of electricians have performed all manner of electrical services for over 50,000 Minnesota homeowners. Cemensky wanted a brand that reflected his passion for customer service and strong work ethic, “I’m actually in the people business, not the electrical business,” Cemensky said, “Our team really enjoys meeting customers every day and solving problems.”
Cemensky wanted to make his passion for customer service a part of his company from the beginning, which is why he implemented EarlyBird’s Honor Code. The Honor Code states: “We will treat you and your home with the utmost honor, just as we would like to be treated; we are thankful for the opportunity to serve you and we respect your time.” Cemensky and the EarlyBird team of licensed, professional technicians keep the Honor Code in mind on every service call they perform, and it helped them develop the EarlyBird “Four Guarantees.” When a customer calls EarlyBird, no matter what electrical service they need or when they need it, they can expect:
- Same-day Service
- No Surprise Pricing: EarlyBird obtains pricing approval from the customer before doing any work.
- Quality Work: All work EarlyBird performs is up to the Electrical Code and the customer’s satisfaction.
- Expert Service: All EarlyBird electricians are licensed electrical professionals and have passed a background check.
For Cemensky and his team, the four guarantees just make sense: “It’s basically how we’ve always done business,” Cemensky says, “so I thought why not put it in writing?”
EarlyBird Electric is open for business as of today. Customers in the Twin Cities metro can call 612-THE-BIRD (612-843-2473), visit earlybirdelectricians.com, or email [email protected] for same-day help with any variety of electrical repair or installation. “Our team can troubleshoot anything, day or night,” Cemensky explains, “and our repairs are guaranteed.”
About EarlyBird Electric: EarlyBird Electric is a Minnesota-owned and operated residential electrical repair and installation company with locations in Mendota Heights, Minneapolis, and Saint Paul. EarlyBird provides 24/7 emergency electrical repair, replacement, installation, and maintenance services to residents of the Twin Cities metro area.